Stage 2 Complaints and Regulation 44 Services
Independent statutory services for organisations that require impartial investigation, oversight and reporting—delivered with professionalism, clear scope, and a structured evidence base.
- Independent, impartial oversight
- Clear scope, evidence base and reporting
- Trauma-aware, TRB-aligned practice
Independent investigation and reporting, with scope and timescales agreed at the outset.
Independent children’s home visits with clear findings and practical recommendations.
Trauma-aware supervision delivered professionally and in line with safeguarding expectations.
Independent oversight roles and attendance/support at key meetings (where commissioned).
All services are delivered using trauma-aware, trauma-informed and trauma-regulated practice, aligned with relevant TRB standards and professional social work expectations.
Stage 2 statutory complaints processes require investigations and reports to be undertaken independently. Hawkins Social Work Consultancy can provide an independent Stage 2 investigation service that is independent from all Local Authorities, delivering impartial reports based on the outcome of our investigations.
We agree scope and expected timescales at the outset. Completion timelines depend on severity and complexity, and we maintain a clear record of evidence considered and how conclusions were reached.
Regulation 44 of the Children’s Homes (England) Regulations 2015 requires the provision of independent children’s home visits to help safeguard and promote the welfare of children, and to support high standards of care. We can provide independent visiting and reporting whether you operate one home or multiple homes, and whether provision is private or statutory.
With extensive experience in child protection, private and public residential childcare, and private and statutory children’s social work practice, we bring practical knowledge of complex needs and day-to-day operational realities.
A comprehensive written report is delivered following completion, highlighting strengths, risks, and clear recommendations that are practical and actionable.
We can provide contact supervision and related support where this is commissioned and agreed, delivered with a trauma-aware, trauma-informed and trauma-regulated approach.
Where commissioned, we can provide independent support and attendance at key meetings and conferences, and related oversight roles, ensuring clarity, professionalism and a clear record of what has been discussed and agreed.
We confirm what is required, what information is needed, and how reporting will be provided—so deliverables, boundaries and timescales are understood from the outset.
If you need independent Stage 2 investigations, Regulation 44 visits, contact supervision, or meeting attendance—please get in touch to discuss scope, timescales and requirements.