Policy • Confidentiality
Confidentiality Policy
Hawkins Social Work Consultancy Limited is committed to protecting the privacy, dignity, and rights of all individuals who use our services or visit our website. This policy explains how we handle, store, and share information in line with professional standards and UK legislation.
Last updated: March 2026
Quick facts
- Confidentiality is central to our practice
- Information is shared only when necessary
- Safeguarding duties may override confidentiality
- Your rights are fully respected
Confidential by default
All information is treated with strict confidentiality unless legal or safeguarding duties apply.
Safeguarding aligned
Information may be shared where there is a risk of harm or legal obligation.
Secure handling
We use secure systems and controlled access to protect sensitive information.
Important
Confidentiality may be overridden where there is a legal obligation or risk of harm.
Our Commitment to Confidentiality
We are committed to ensuring that all personal information shared with us is treated with the highest level of confidentiality.
We will never share your information without your consent unless required by law or where there is a risk of harm.
What Information We May Collect
• Your name, contact details, and communication preferences
• Information submitted via website forms or emails
• Sensitive information where relevant to our services
How We Use Confidential Information
• Providing services
• Responding to enquiries
• Managing referrals and reports
• Meeting legal and safeguarding obligations
When We May Share Information
• With your consent
• To prevent harm
• To meet legal obligations
Keeping Information Safe
• Encrypted systems
• Secure storage
• Restricted access
Your Rights
• Access your data
• Correct inaccuracies
• Request deletion
• Understand data usage
• Withdraw consent
Website Confidentiality
• Secure form submission
• No public disclosure
• No marketing sharing
Limits of Confidentiality
• Risk of harm
• Legal requirements
• Safeguarding concerns
Third Party Professionals
We ensure all external professionals are bound by confidentiality agreements.
Updates to This Policy
We may update this policy periodically.
Contact Us
Hawkins Social Work Consultancy Limited
Email: hello@hawkinssocialwork.com
Phone: 07903 768771
Questions about confidentiality?
If you need clarification, please get in touch.